BT Digital Voice switched off our vital phone line

The line is vital for our elderly relative’s care, but after 20 calls BT seems unable to resolve the problem My elderly aunt, who lives alone, has been unable to receive incoming calls for more than two months after BT switched her analogue service to Digital Voice. Her care is overseen by a rota of relatives who check on her and arrange medical appointments and in-home help. Continue reading...

This story was reported by Business | The Guardian. EUROPES curates Europe's most relevant coverage — read the full report at the original source.