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European Edition Wednesday, 07 October 2026
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Economy & Money

Royal Mail plans to cut 2,500 head office jobs

Royal Mail plans to cut 2,500 head office jobs

The postal service firm wants to cut the head office and other jobs by the end of 2027.

Postal service firm Royal Mail has announced plans to cut 2,500 head office and other support jobs by the end of 2027.

Frontline postal workers - posties and drivers - are not part of the proposed restructuring.

The cuts will represent about 2% of the 131,000-strong workforce.

Royal Mail said the workforce reduction, designed to improve efficiency, would be achieved through voluntary redundancies and people choosing to leave the company.

"These proposed changes remove duplication and allow us to invest further in the service we deliver for our customers," said chief executive Alistair Cochrane.

Royal Mail has been struggling to meet its delivery targets for first and second class post, and has been fined by the regulator for missing targets in recent years.

Fewer people are sending letters, and the company has repeatedly said that its Universal Service Obligation (USO) – a legal requirement to deliver letters six days a week to every address in the UK – is outdated and needs reform.

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