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Tech & Startups

AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech

The Next Web 26 August 2026, 19:44 UTC 49m ago

AI receptionists seem like a dangerous idea after a patient revealed her doctor’s system could not understand her speech — The Next Web

A GP surgery in South Yorkshire has withdrawn an AI receptionist after a woman recovering from a stroke could not make it understand her and moved to another practice. The NHS Accessible Information Standard has required practices to identify and meet patients’ communication needs since 2016. A woman recovering from a stroke could not get […] This story continues at The Next Web

This story was reported by The Next Web. EUROPES curates Europe's most relevant coverage — read the full report at the original source.

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